Pomélo+Co. Ad Test Reveals Linguistic Preferences Across Italy and France

  • Category: Retail
  • Industry: Beauty
  • Segment: B2C
  • Services: Google Ads, Meta Ads, Tik Tok Ads, Content Creation
  • Market: France, Italy
Summary

Pomélo+Co, a brand known for its organic, vegan hair care products, needed to rotate its ad content to maintain user engagement. We developed vibrant, English-language creatives under the “Get The Summer Look” theme, strategically deploying them on Meta Ads.

The campaign aimed to evaluate cultural preferences in Italy and France, delivering valuable insights that helped Pomélo+Co refine its ad strategies. The test generated notable engagement, especially in Italy, and offered essential learnings for future campaigns.

About the Client

Pomélo+Co sells organic, vegan hair care products, including popular items like their fan-favorite Vanilla Boost shampoo and conditioner. Their products, celebrated for their effectiveness and eco-friendliness, are cherished by a dedicated community.

Originally founded in New York, the brand has rapidly expanded its reach by leveraging social media and selling through both online and offline retailers. With a presence in Italy, France, and Germany, Pomélo+Co runs an e-commerce store, committed to offering high-quality, natural products that enhance women’s self-confidence. We provided Pomélo+Co with targeted digital marketing services to further strengthen in its European markets.

The Challenge & Goal

Pomélo+Co constantly refreshes its ad content to prevent user fatigue and ensure consistent engagement, crucial in the beauty industry where repeat purchases are the norm. The goal of this project was to test a new set of summer-themed creatives, using English-language slogans, across the Italian and French markets. The challenge was rooted in cultural preferences – while Italians were an unknown factor, it was anticipated that French audiences might react negatively to ads in English. 

Solution

Our strategy was to develop a series of vibrant, summer-inspired ads under the theme “Get The Summer Look” echoing the famous “Get the London Look” campaign from the early 2000s. These ads were tailored to showcase Pomélo+Co’s diverse product range and hair care solutions, appealing to a broad audience.

We utilized Meta Ads, strategically placing these ads on both Facebook and Instagram. The campaign aimed to test the performance of the English-language content in each market, particularly focusing on conversion rates and engagement metrics to determine the effectiveness of the messaging.

Implementation

For each market, we launched a separate campaign with with the goal to drive conversions. We allocated approximately 10% of the client’s total budget for this test, ensuring a focused yet impactful assessment of the new ad creatives.

The broad targeting strategy included five different ad variations within each ad set to maximize the test’s effectiveness. 

Our methodology involved closely monitoring early performance indicators such as engagement rates and micro-conversions, allowing us to quickly rotate underperforming ads and maintain fresh content in the rotation. 

This test campaign ran for four weeks in Q2 of 2024, amassing 155,000 impressions and 1,705 link clicks in Italy, and 285,700 impressions with 1,000 link clicks in France. 

Ads

Results

The results of the campaign revealed key insights into regional preferences:

  • In Italy, the “Get the Summer Look” ads achieved a positive ROAS, with a click-through rate (CTR) of 1.1%, aligning with the performance of previous campaigns using Italian-language content.
  • Conversely, in France, the ads had a significantly lower CTR of 0.35%, and the ROAS fell below 1, indicating poor performance.
  • These results confirmed our hypothesis that French consumers prefer content in their native language, while the Italian audience showed indifference to the language of the ads.

Conclusion

The summer ad campaign for Pomélo+Co successfully enhanced their market understanding and reach in Europe, particularly in Italy, where the campaign resonated well with consumers. The insights gained from the French market highlighted the importance of tailoring content to regional preferences, confirming the need for localized approaches.

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